Website Chatbot Integration
We add chatbots to your website to answer common questions, guide users, collect enquiries, and improve customer support directly from your site.
AI Chatbot Setup
We create AI-powered chatbot flows that understand customer queries, provide helpful answers, and support a more natural conversation experience.
WhatsApp Chatbot Integration
We integrate chatbot systems with WhatsApp to help businesses manage enquiries, send quick replies, collect lead details, and improve customer communication.
Lead Generation Chatbots
We build chatbot flows that collect important lead details such as name, phone number, email, service requirement, location, budget, and preferred contact time.
Customer Support Chatbots
We create chatbot systems that answer FAQs, share service information, provide support guidance, and reduce repeated questions for your team.
Booking & Appointment Chatbots
We set up chatbot flows that help users request appointments, schedule consultations, book services, or submit enquiry details easily.
CRM & Tool Integration
We connect chatbot enquiries with CRM tools, email systems, Google Sheets, lead management platforms, and automation workflows for better follow-up.
Social Media Chatbot Integration
We help automate responses on Facebook and Instagram so businesses can respond faster to social media enquiries, comments, and messages.
Chatbot Optimisation & Reporting
We review chatbot performance, user questions, drop-off points, lead quality, and conversation flow to improve responses and conversion rates.
Chatbot Integration FAQs
Chatbot integration means adding an automated chat system to your website, WhatsApp, social media, or business tools. It helps answer customer questions, collect leads, and guide users without needing manual support every time.
Chatbot integration can help your business respond faster, reduce repeated enquiries, capture leads, guide users to the right service, and improve customer experience. It is especially useful for businesses that receive common customer questions every day.
Yes. A chatbot can collect details such as name, phone number, email, location, service requirement, budget, and preferred contact time. These leads can be sent to your team, CRM, email, or Google Sheet for follow-up.
Yes. Prakan Digital Solutions can help integrate chatbot systems with WhatsApp so your business can manage enquiries, send automated replies, collect customer details, and improve communication through a familiar platform.
Yes. Chatbot integration is very useful for small businesses because it saves time, improves response speed, captures leads outside working hours, and helps manage customer enquiries more efficiently.
No. A chatbot does not need to replace human support. It can handle common questions and basic enquiries, while complex or important conversations can be passed to your team for personal assistance.
Yes. A chatbot can be connected with CRM systems, email platforms, Google Sheets, lead management tools, and marketing automation workflows. This helps your team manage leads and follow-ups more effectively.
